Emerald cut Brilliant

What does it mean when a stone is recrystallized?

A recrystallized stone is a stone that does not occur naturally in this form; to create it, pieces of other natural stones are fused together.

The difference is that in recrystallized stones, parts of natural stones are combined to create the stone that is then mounted on the piece of jewelry. It is therefore a stone that does not occur naturally in this form; to create it, pieces of other natural stones are fused together. Synthetic stones, on the other hand, are created in a laboratory and are in no way derived from a natural stone, but are recreated ad hoc.

Comete Jewelry guarantees the authenticity of its jewelry and stones.

Is it possible to purchase Comete precious stones individually?

Yes, all Comete precious stones are also sold individually in various carat weights and packaged in durable blister packs to preserve their value. Diamonds, Aquamarine, Sapphires, Rubies, and Emeralds from the Storia di Luce Collection to wish good luck on special occasions such as Births, Baptisms, and other Religious Ceremonies.

A piece of jewelry I want is not available on your website. What can I do?

If you need to know when one of our pieces of jewelry will be back in stock, you can make a request by clicking on “notify me when available” which you can find directly on the desired product page. By entering your email, you will be contacted immediately as soon as the product becomes available again.

How to keep my Comete jewelry always beautiful and shiny?

Jewelry should be cleaned regularly; we recommend taking it to the jewelry store where it was purchased for a professional cleaning once a year.

We also recommend removing your jewelry before going to sleep, before engaging in any sports activities, when washing your hands, or when using corrosive products. Avoid contact with perfumes, alcohol, cosmetics, ammonia, and chlorine. Do not expose jewelry to heat sources.

To avoid losing or damaging your jewelry, store it carefully in its original packaging or pouch after use, avoiding contact with other jewelry to prevent scratches.

Is Comete jewelry covered by a warranty?

All products sold on the Site are covered by the legal guarantee of conformity provided for by articles 128-135 of the Consumer Code ("Legal Guarantee").

The Legal Guarantee is reserved for consumers and is valid for 24 months from the date of purchase of the jewelry. Muraro Lorenzo S.p.A grants free of charge to the private end customer (B2C, not B2B purchases) an extension of an additional year compared to the duration of the guarantee provided by law. The guarantee protects your jewelry from any defect due to the manufacturing process. Any breakage and/or manufacturing defects which, following a careful check by our technicians, are deemed attributable to the company, will entitle you to free repair or replacement of the product, subject to item availability.