In accordance with Article 52 et seq. and Article 54-bis of the Consumer Code, if you have made a purchase as a consumer, you have 14 days from receipt of the product to withdraw from the purchase contract, without having to provide any reason and without incurring any costs other than those associated with returning the product.
You can withdraw from the purchase contract using this automated function by filling in the form with your details and order number and clicking on ‘Confirm withdrawal’.
After clicking on “Confirm withdrawal”, you will receive an email confirming your request and providing instructions on how to return the product within 14 days.
The right of withdrawal does not apply to: made-to-measure or personalised products, including those personalised or made-to-measure after purchase, and if the right is not exercised within 14 days of receiving the product.
